Personalized items
Name tags and other personalized items are made to order with the details you provide, so they can't be returned or exchanged for a change of mind. Please check your call sign, name, license class and any QR code web address before you order.
Used and one-of-a-kind items
Used radios and parts are sold as described in the listing, with the condition noted there. If an item does not match its listing, please contact us as described below.
Damaged or defective items
If your item arrives damaged, is defective, or does not match its listing or your order, email jim@radiosarefun.com with your order number and a description of the problem. Photos are helpful when available. We will arrange a replacement or refund as appropriate, including return shipping when a return is needed. Please contact us before mailing an item back.
This policy does not limit your statutory consumer rights.